What exactly is SilverBits?
SilverBits gives you two ways to invest in silver:
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Vault Accounts – buy silver in grams, stored securely in Union Vault, fully insured and audited monthly.
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Tokens – blockchain-based tokens, each representing one troy ounce of silver, tradeable on partner platforms like Mesh.
You choose the method that suits your needs — or use both.
Where is my silver stored and is it insured?
All silver is stored in Union Vault, a highly secure off-site facility. It is covered by a comprehensive all-risk insurance policy and verified every month by independent auditors.
How can I buy SilverBits?
Vault Silver: Open a SilverBits account, deposit funds and purchase silver grams directly into your account at spot + 10%.Tokens: Sign up with our partner platform Mesh (click their logo in the footer), complete their onboarding and buy tokens at spot + 10%.
Can I cash out my silver?
Yes. You can sell your vault silver or tokens back to SilverBits at the current spot price. Cashouts are processed within 3–5 business days once validations and FIC requirements are met.
Can I get physical silver delivered?
Yes. You can redeem your vault holdings or tokens for refined 99.9% pure silver granules (minimum redemption quantities apply). Courier and insurance costs are for your account.
Why is my vault value and cashout amount lower than my purchase price?
Silver is purchased at spot + 10% to cover refining, storage, audits and compliance costs. Cashouts are paid at the current silver spot price. If the silver price has risen since your purchase, your vault value may be higher than your purchase price.
Can I borrow against my silver instead of selling?
Yes. You can use your silver holdings as collateral to borrow up to 70% of their value through our loan program. Interest accrues at 0.1% per day until repaid. Once repaid, your silver is released back into your account.
Can I open an account for my children?
Absolutely. You can open SilverBits accounts for children of any age. This allows them to start accumulating silver early. Family and loved ones can contribute by purchasing SilverBits vouchers for birthdays, Christmas or special achievements. It’s a meaningful alternative to disposable gifts — silver grows in value over time.
Do I need to sign up to buy vouchers?
No. Anyone can buy SilverBits vouchers without registering. However, vouchers can only be redeemed into a registered SilverBits account (valid for 3 years).
What payments do you accept?
We accept SiD Instant EFT, debit/credit cards, direct EFT and monthly debit orders.
What are the fees?
Premium: All silver purchases are spot + 10%.
Admin Fee: A small admin fee applies per transaction for compliance and processing.
Monthly Fees: No monthly account fees, except for optional debit orders.
Who can sign up for a SilverBits account?
Any South African with valid credentials (SA ID, residential address and bank account) can open an account.
I forgot my username or password — what now?
Use the “Forgot Username” or “Forgot Password” options on the login page to reset your credentials securely.
How secure is my account and my data?
SSL encryption secures all connections.
Passwords are stored with strong hashing and salt.
Two-factor authentication (2FA) is required for transactions.
Your personal details are encrypted and managed under POPIA compliance.
Do you purchase silver from the public?
No. SilverBits does not buy silver directly from individuals. Please contact our sales partner, Unlock Bullion, for direct sales.
Is SilverBits regulated?
Yes. We are registered with SARS and FIC and fully compliant with FAIS, POPIA and FICA requirements.
How often is pricing updated?
Our system is linked to international silver spot prices and updates every 10 minutes. This ensures your purchase or cashout is always based on the latest market price.